Posts Tagged ‘online business’

How Will Online Businesses Be Affected By Google’s Instant Search?

Tuesday, September 28th, 2010

Instant SearchGoogle’s new way of presenting search results has caused a bit of stir in all areas of online business and web marketing around the globe. Their new ‘faster’ system gives you search engine results as you type. So when you are looking for ‘cheese’ for example – as soon as you type ‘c’ you will start receiving results, then when you type ‘h’ you get more results and so on. Basically Google are trying to predict your search term before you have finished typing it. Sounds good? But what effect will this have on your online business?

Well, the concern is that people who invest in search engine marketing may have to re-evaluate their strategy.  Some people think that those who have spent long hours working hard to optimise their page for something like ‘lubricated widgets Wales’ may no longer get as many impressions or indeed conversions as some of their traffic will be gobbled up by those who only typed as far as ‘lubricated’ before being distracted by some other website offering similar products.

Worry not business owners! The concern around instant search is unfounded as Google’s core system will remain unchanged. The fact is, if someone is really looking for ‘lubricated widgets Wales’ then the chances are that they will still make it to your site eventually – your hard earned search engine ranking will still perform the same. Once people get used to the interface it may even increase your visitors as people can see their results as they type, they may get closer to your site even quicker. For example, say someone was looking for ‘lubricated widgets South of England’ and could see that the resulting companies were nowhere near where they needed those businesses to be. In the past they may have just accepted the results for their initial search. But now with Instant Search, users will be more inclined to back up and try another term, such as ‘Wales’, to try and get closer to what they want.

While it won’t hurt to also optimise for shorter terms, it may well be unnecessary in the long run, as it is conversions and not impressions that really count. Just make sure that your payment service provider is equipped to handle your massive influx of profit all you Welsh widget sellers.

While Google’s Instant Search may feel like a big concern for online business owners, it really shouldn’t be. As long as you have well selected keyphrases and great content, products and services you should have nothing to worry about.

Related Posts:

What Will the Affect Be for Online Services if Royal Mail is Privatised or Sold?

Tuesday, September 28th, 2010

Mail BAgWith news brewing that Royal Mail, the UK’s national mail service, is in line to be either sold or privatised, this could well spell a boon for online business owners up and down the country. With a large portion of business done by post still, be it mail order cataloguing, direct sales marketing with flyers and leaflets or by sales letter, the fact that it may soon be harder or more expensive to send out large amounts of mail could well have an impact for online businesses.

If the plans go ahead there could well be a flood of new users and established businesses spending more time on their online presence. By being put off the usually resilient and reliable Royal Mail, businesses could find themselves forced to go down a digital path they had not considered before and they may find this is no bad thing at all.

There is a wealth of services available to any type of business online, be it as an ecommerce site or as a way to perform direct sales marketing or just as a brochure for your businesses services. The lack of cheap mail will be happily taken over by email as it has become a more and more interactive forum for businesses to appeal directly to customers, much in the way a flyer or postcard has done in the post until now.

Slowly but surely it looks like every business on the planet will need to have online presence, diminishing the need for a mail service from a business point of view. Courier and delivery services are available in droves to take care of product delivery and with the internet and email being a more every-day experience for even our ageing population there will be less and less to be afraid of for businesses. With some great payment service providers, internet merchant account providers and money transfer services available, the transfer of funds is even taken care of safely and securely.

The latest news on Royal Mail’s privatisation came when the Communication Workers’ Union, supported by the TUC, unanimously condemned the coalition government’s plans. If their plans do go ahead to sell off the Royal Mail, this union vote will place the government on course for a show down with the millions of workers affected.

Businesses online and offline need not hold their breath for the result though, as it is only a matter of time before business and online business is one and the same thing no matter what the state of the mail service is.

Related Posts:

What Would the Loss of Net Neutrality Mean for Online Businesses?

Friday, August 27th, 2010

Net neutrality has been a phrase thrust around the news recently, but what would its demise mean for online business? Well, net neutrality is the principle of user access to the internet being equal for every person surfing the net no matter where they are, what they are doing or who their service provider is. The fear is that internet service providers could throttle their bandwidth, giving some users faster connection than others. This would allow them to give preferential treatment to those who pay for say, an internet TV service, over those wanting to watch a video from a regular website.

BT is the latest to hint at giving just such a preferential treatment for its BT Vision service. The BBC’s Rory Cellan-Jones quoted Jon Hurry, the commercial director at BT Retail as saying:

“[A]t the moment with our TV service, BT Vision, we deliver entertainment content, video, at peak time to consumers via our network and we prioritise the traffic in order to be able to do this.”

While Rory went on to explain that in a call to BT’s press office, BT claimed that Mr Hurry may have not quite explained their position accurately, the fact remains that BT have in place a service which one way or the other, allows one set of users a different experience to others.

Web icon Google, who is usually a massive advocate of the net neutrality principals, while working on a proposal on net neutrality to the US Congress with Verizon, also hinted at some level of preferential service. They recommended that users have the option of a better service as long as it doesn’t detract from regular user experiences, as well as suggesting that no rules on net neutrality should be placed on mobile services as this is such a rapidly growing sector. While Google is still supporting net neutrality, it is saying that there should be some leeway.

So what would this mean for online business?

It means that, on one hand your business may be able to provide your customers an exclusively improved service, paying for faster access to your web features and content like video; while on the other hand it might mean that you find access to your businesses website is throttled back to allow greater bandwidth for others who can pay for the privilege. Businesses online often depend on high speed connection to their payment service provider and slow internet could hamper this for them. Having a hierarchical structure applied to the internet may undermine its free and open principles, leaving those without the means to compete, left languishing pitching at a lower level.

On what side of the fence do you stand?

Related Posts: