Archive for the ‘Advertising’ Category

How to Make an Effective Landing Page

Friday, January 28th, 2011

Landing Page SuccessEvery online business, if they are at all serious about making their website profitable, needs to be thinking about their visitors when they create landing pages. Landing pages are where your users arrive at your website – depending on where individual pages appear in search results, it could be one of a number of pages and not just your homepage. You can more accurately direct your visitors to particular landing pages by using search engine optimisation techniques.

Your landing page (or pages) is the most important page on your website as it is the first moment your visitor gets to see what you are like and first impressions really count online. If you don’t grab them with this page they can easily click away in a split second, never to return again, but if you do grab them, you at least have a chance of getting them to make a purchase. It takes a lot to get a customer from landing page to payment processing, but by putting your best foot forward at the start you multiply your chances exponentially.

Grab their Attention

First thing you need to do is grab their attention. You need to let them know instantly that they are on the right page for what they are looking for and why you are the best and they should stick around and use your services. Create a solid heading which is clear and eye catching that does this then use a sub heading to elaborate a bit more. Having a high quality image right next to or underneath your headings will help to catch the eye and (if the image is right) reinforce what your headings say. Follow this up with some nicely worded copy that offers a slightly more in depth explanation of what your site is for and how it can benefit the visitor.

Reassure your Visitor

If your visitor has stuck around long enough to find out that this site does what they you need it to, next you need to convince them that this is the best site for them to use for this service and that they can trust it. After all they may well have looked at a dozen other similar sites. You can do this by providing good testimonials on your landing page and following it up with security certificates that show your site is safe. You could also include some examples of popular products to try to spark your visitor’s interest.

Get them Moving

Final step: you now need to get your visitor moving forward onto a page with products that they can buy. You can do this by basically demanding that they click on something. By providing a clear, bold and brightly coloured button with an encouraging message on it, you should hopefully get a large portion of your visitors to take the next step into your site and to be on track to make a purchase and make a discernable boost to your internet merchant account.

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Get Ready For the Bounce Back After Catastrophic December Retail Figures

Thursday, January 27th, 2011

2011 Profit GrowthStatistics recently announced across the national press have shown just how disastrous both the coldest December in 100 years and the lingering atmosphere of the economic downturn has been for the UK retail sector.

In a depressing report the Office for National Statistics explains how retail sales volumes have overall dropped by 0.8% from November and how the regular December spike in spending basically didn’t happen this year. What’s more, there doesn’t seem to have been a rush by consumers to try and beat the VAT rise which many retailers had hoped would have filled a significant shortfall.

All sectors have been affected too including fuel, clothing, household goods and food so no matter what business you are in; the chances are you have not had a happy December. However, what traditionally happens after a big fall, is a big (or at least a significant) rise in sales, just because people tend to need stuff and will feel more inclined to spend their money when conditions change and retailers lower their prices to entice them back.

So what can you do to make the most of this situation?

Assuming you have a website already (if you don’t, stop reading now and go get one) there are a number of things you can do which will help you capture disaffected customers looking to spend without spending too much. Ensuring that your website has secure payment gateways provided by a respected payment service provider is also critical.

Improve PPC Budget

Pay per click (PPC) is a great way to target highly motivated customers in a place where you can appeal to their desires directly. Basically, paying for a link to appear at the top of search engine results pages for keyphrases which people will be typing in if they want your product cheaply will give you a greater chance of pulling in traffic than by many other means. By increasing your budget in this area you can make sure you are at the top. All you need to do is write an advert that appeals to tired consumers looking to start spending again and keep tweaking it until you get results.

Social Media

Social media is the modern day word-of-mouth, and word-of-mouth is an important way of getting your products out to the right people. By developing a social media marketing portfolio, including Twitter, Facebook etc, and by offering incentives, you can open up a large network of potential customers in a short space of time. Timing your incentive offers just right will help you to ride the wave of consumers flocking back to their traditional spending levels.

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Which Social Media Network Is Worth Tapping Into Most?

Wednesday, January 26th, 2011

Which Social Media SiteDid you know that social media locations have become the number one place for people to spend their time online? As people find staying in touch a more and more enjoyable experience and a better place to hang out than in front of the television most businesses have wised up, got themselves a website and payment gateways and started to try to build a social bridge to their customers.

Big companies will have the budgets to attack every social network they can find and draw all their customers on there too. But for a smaller company they may have a limited amount of money to spend on social marketing and may be forced to choose a couple, or even just one network to address.

Here is an outline of some of the big social networking sites and whether you should pick them as your social network of choice or not.

Twitter

Twitter is a micro blogging site that limits users to small amounts of text to make their point. While this may not sound like an ideal way to get your carefully worded marketing message across it has become a medium which holds a lot of weight. If you can get enough people following your twitter feed you will have a lot of people with eyeballs on your message that could potentially buy something or even send your message on to someone that they think will. In essence get the mob to do your marketing for you in a highly targeted way.

Facebook

Facebook is the biggest social network which has infiltrated the lives of billions and is a rapidly expanding place for businesses to meet face to face with their customers. The main problem Facebook faces is that people don’t really go on Facebook to buy things; they go on to hang out with friends. What you can do with Facebook is incorporate it into your website. Giving your visitors the chance to see what their friends think of your products at a glance may well sway their opinion. Plus, you can encourage people to become ‘friends’ with you on Facebook using incentive schemes that builds your network of followers and increases your chance of sales.

Google Me?

One massive company which has been dipping its toe in the social media waters for the last few years is Google. They have tried and failed before to launch social services but as yet they have not worked, allowing Facebook and Twitter to get where they are. However, if Google does succeed one day, their already established place as an organic and paid advertising medium may mean it will be the best network for you to be a part of.

Getting socially active with your business is reaching the stage where it is practically as important a prerequisite of being successful online as employing a good payment service provider. Basically get out there and get interacting with millions of potential customers. It only takes a few minutes.

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How Important Is Twitter To Your Online Business?

Friday, January 7th, 2011

It all depends on you really…

A recent survey in the US, found that currently, 8% of online Americans use Twitter. The report produced by the Pew Internet & American Life Project is the latest in a line of interesting stats coming out of Twitter this year. This survey of 2,257 US adults carried out in September 2010 highlights (despite the relatively small sample size) the 8% that use it, but more importantly highlights the large amount of people that use it, but only very occasionally.

For a payment service provider such as Lancore, respect in the market is vital and as such social media interaction can allow us to develop alongside potential users of our money transfer services. This same basic model can be extremely useful for the vast majority of online businesses (big and small) in creating the kind of interaction that promotes them in this multi-million user marketplace.

While the US may be seeing a relatively lower than expected usage statistic, but no less impressive, the fact is that the rest of the world makes up the majority of new users. With overall user numbers skyrocketing up to 105million+ since 2006, you can take your finger off the ‘delete twitter account’ button for now. Stats released by Twitter at their developer’s conference back in April should convince you that Twitter is a valuable place to post your information:

  • 300, 000 users added per day
  • 180 million unique visitors daily
  • 3 billion requests a day – meaning a lot of tweets are read
  • 55 million Tweets posted daily
  • 600 million queries on its search engine daily

These stats should give you an idea of just how popular Twitter is. Now the question was: How important is Twitter to you online business? The answer, as I said, depends on you. Basically if you are able to post regularly, provide good unique content or at least link to or re-tweet relevant content for you business, you will eventually grow you followers. With enough followers you business will have a handy platform from which to speak to your customers through a popular and easy to use medium.

Twitter Analytics is a new dashboard coming around the end of 2010. This will give you access to valuable information on your users that can help you track: who has re-tweeted your posts, how often they have re-tweeted and any mentions, follows and un-follows. You can also track the success of an individual tweet which would come in very handy so you can work out what kinds of information your business is putting out there, is being gobbled up by your users.

Twitter is a steadily growing social medium. Online businesses might sit and look at the stats here and there and question whether or not to start a Twitter account or to delete the one they have due to lack of inquiries from that source. The fact is that you may just be ‘tweeting’ the wrong sort of thing. Using Twitter Analytics can help your business optimise your tweets so that you can tap into the billions of tweets being read every day around the world.

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What Could An East London Tech City Mean For UK Business?

Thursday, November 18th, 2010

London BusinessWith companies such as Google, Facebook, Cisco, Intel and British Telecom all expressing an interest in a newly proposed ‘silicon valley’, now would seem like a great time to be doing business in the UK. The proposal, pitch by PM David Cameron, is based in and around Shoreditch and the Olympic Park in London and is aimed at encouraging a swath of new innovative companies, as well as big name technology brands to set up shop in the UK at a new purpose built global hub.

The site will be developed by the Olympic Park Legacy Company whose job it is to make sure all the buildings and land set aside for the London Olympics are used most effectively after the games.

The prospect of so many big firms coming to the UK is not only good for the UK private job sector and the dwindling public sector but is great for business for every UK company (unless you are in direct competition with an incumbent of course). Having the UK technology sector boosted will look good for the UK as a forward thinking high tech nation, meaning that more and more customers will look to the UK for other types of business too.

Let’s say you are a shoe selling business. Not only will you have a host of new technology innovators on your doorstep to help you develop your business if you wish, you will be in a place which is potentially now known as one of the best places in the world for business. What’s more, people who buy your shoes will tell their friends in other countries, who will be able to buy your shoes online and have them delivered anywhere in the world.

This of course will require the help of another technological innovator: Lancore! With our advanced payment gateways your business could be at the forefront of your industry online as Lancore can provide you and your customers assured secure online credit card processing. What would someone expect from the country soon to be on the cusp of the most modern technology?

The point is that anything attracting big tech businesses to your country is a good thing for your country as a whole. So thanks to the cuts in government spending, you and your business could be in line for a real shot in the arm thanks to the private sector, which is expanding to compensate.

The only worry for David Cameron is that if the big names don’t move to the Tech City, it could have the opposite effect on UK business. With this hopefully unlikely, especially as he claims that there has been “overwhelming” interest in the project, we could be in line to have our country turn into one of the “world’s greatest technology centres” before our very eyes.

Excited? You should be…

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How Can Google Help You Advertise Your Business Online?

Monday, October 18th, 2010

Google AdvertisingGoogle is one of the biggest companies in the world and has a near monopoly over the billions of searches made through search engines every day. This gives them rather a lot of power over the internet. Luckily for us, Google is quite nice and has the philosophy “Don’t Be Evil” which means that they have your best interests at heart.

Search Results

Google is a search engine first and foremost: the most popular one in the world. Or rather more accurately, Google is a database or index which they have built up by constantly combing the web for changes to current sites and entirely new sites which it then uses its search engine to trawl through in order to quickly pick out the best results based on your search query. By meeting a long list of criteria for a relevant and authoritative website you can get your website to the top of Google search results, which is a very good way to advertise yourself especially if you can do this for a keyphrase which people use often.

AdWords

Alternatively they have provided AdWords which is an advertising service which allows people and businesses to get their adverts in front of millions of pairs of eyes every day for specific search terms without having to go down the organic search engine optimisation (SEO) route. After you have signed up and decided on your budget and your key phrases, you just have to write a catchy advert and outbid your competition for a place at the top of the page.

Google Places

If your business has a shop or an office or a hub location or in fact, even just a vague geographical area you can advertise yourself using Google Places. This service highlights you on a map in Google search results and gives searchers a link to your location and your website. This can be a very quick and effective way to catch some customer’s attention.

Display Advertising

Recently Google have been in New York to discuss display advertising with the Mad Men of Madison Avenue. At Interactive Advertising Bureau’s annual MIXX conference, Google presented their pitch about display advertising explaining that it is the future of dynamic online advertising. Especially as new HTML 5 technology will make getting video to every web surfer a slick and easy process allowing display advertising to be more exciting.

So next time you look at your advertising budget and think what you’re going to use it for…save a thought for Google. With the right understanding of Google’s platform you can turn traffic into profit and make your payment service provider really earn their keep. Just ensure that your money transfer services can handle it.

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How to Get Your Online Business on Twitter and Why?

Thursday, September 30th, 2010

Social NetworkingYou may have one of the best websites in the business, with all the latest Flash functionalities and interactive charts rinsed through your site, but if you don’t have an active Twitter account for your business you are already missing out on a significant number of potential customers.

Why Get Twittering?

Twitter has approximately 75 million users worldwide. While this is some way behind Facebook’s over 400 million users, 75 million potential customers is not to be sniffed at.

Once you have an account you can directly interact with your customers and provide them with direct links to deals, promotions and offers.

By providing unique and interesting insight into your products and services and not just doling out offers, your customers will feel more involved with your products, even if they haven’t purchased them yet.

Twitter has just updated its format, allowing you to not only post tweets, but to post videos and images and other interactive content thanks to their partnership with the likes of YouTube, DailyBooth, TwitVid and USTREAM. This provides you with an incredibly immediate and direct way to provide compelling content for your potential customers. The new format will also entice more people that don’t even intend to Tweet messages to sign up with Twitter just to be part of the relentless newsfeed.

How to Get Twittering?

So first things first, you need an account. Go to www.twitter.com and Sign Up. Add a picture and select a user name. Either make the account personal or have it as a company account. I would suggest having more than one account and more than one person tweeting about different facets of the company, as well as a company one handing out offers and promotional stuff.

Next, use Twitter Search to find out who is talking about your company or your name and other words related to your industry. Build up a following and become a follower. A good balance usually works best.

And you’re off! As explained above, try to have a good mix of company sales info and personal inner office info and personal stories from employees. People like to feel emotionally attached to a brand and by showing off your happy and involved staff you will help people to view your company in a more appealing light.

With Twitter and other social networking functions incorporated into your site, as well as a good solid payment service provider, business merchant account and reliable payment gateways, you will be able to use your new Twitter account to encourage sales from some places in the world you never even considered.

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How Will Online Businesses Be Affected By Google’s Instant Search?

Tuesday, September 28th, 2010

Instant SearchGoogle’s new way of presenting search results has caused a bit of stir in all areas of online business and web marketing around the globe. Their new ‘faster’ system gives you search engine results as you type. So when you are looking for ‘cheese’ for example – as soon as you type ‘c’ you will start receiving results, then when you type ‘h’ you get more results and so on. Basically Google are trying to predict your search term before you have finished typing it. Sounds good? But what effect will this have on your online business?

Well, the concern is that people who invest in search engine marketing may have to re-evaluate their strategy.  Some people think that those who have spent long hours working hard to optimise their page for something like ‘lubricated widgets Wales’ may no longer get as many impressions or indeed conversions as some of their traffic will be gobbled up by those who only typed as far as ‘lubricated’ before being distracted by some other website offering similar products.

Worry not business owners! The concern around instant search is unfounded as Google’s core system will remain unchanged. The fact is, if someone is really looking for ‘lubricated widgets Wales’ then the chances are that they will still make it to your site eventually – your hard earned search engine ranking will still perform the same. Once people get used to the interface it may even increase your visitors as people can see their results as they type, they may get closer to your site even quicker. For example, say someone was looking for ‘lubricated widgets South of England’ and could see that the resulting companies were nowhere near where they needed those businesses to be. In the past they may have just accepted the results for their initial search. But now with Instant Search, users will be more inclined to back up and try another term, such as ‘Wales’, to try and get closer to what they want.

While it won’t hurt to also optimise for shorter terms, it may well be unnecessary in the long run, as it is conversions and not impressions that really count. Just make sure that your payment service provider is equipped to handle your massive influx of profit all you Welsh widget sellers.

While Google’s Instant Search may feel like a big concern for online business owners, it really shouldn’t be. As long as you have well selected keyphrases and great content, products and services you should have nothing to worry about.

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What Will the Affect Be for Online Services if Royal Mail is Privatised or Sold?

Tuesday, September 28th, 2010

Mail BAgWith news brewing that Royal Mail, the UK’s national mail service, is in line to be either sold or privatised, this could well spell a boon for online business owners up and down the country. With a large portion of business done by post still, be it mail order cataloguing, direct sales marketing with flyers and leaflets or by sales letter, the fact that it may soon be harder or more expensive to send out large amounts of mail could well have an impact for online businesses.

If the plans go ahead there could well be a flood of new users and established businesses spending more time on their online presence. By being put off the usually resilient and reliable Royal Mail, businesses could find themselves forced to go down a digital path they had not considered before and they may find this is no bad thing at all.

There is a wealth of services available to any type of business online, be it as an ecommerce site or as a way to perform direct sales marketing or just as a brochure for your businesses services. The lack of cheap mail will be happily taken over by email as it has become a more and more interactive forum for businesses to appeal directly to customers, much in the way a flyer or postcard has done in the post until now.

Slowly but surely it looks like every business on the planet will need to have online presence, diminishing the need for a mail service from a business point of view. Courier and delivery services are available in droves to take care of product delivery and with the internet and email being a more every-day experience for even our ageing population there will be less and less to be afraid of for businesses. With some great payment service providers, internet merchant account providers and money transfer services available, the transfer of funds is even taken care of safely and securely.

The latest news on Royal Mail’s privatisation came when the Communication Workers’ Union, supported by the TUC, unanimously condemned the coalition government’s plans. If their plans do go ahead to sell off the Royal Mail, this union vote will place the government on course for a show down with the millions of workers affected.

Businesses online and offline need not hold their breath for the result though, as it is only a matter of time before business and online business is one and the same thing no matter what the state of the mail service is.

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What Would the Loss of Net Neutrality Mean for Online Businesses?

Friday, August 27th, 2010

Net neutrality has been a phrase thrust around the news recently, but what would its demise mean for online business? Well, net neutrality is the principle of user access to the internet being equal for every person surfing the net no matter where they are, what they are doing or who their service provider is. The fear is that internet service providers could throttle their bandwidth, giving some users faster connection than others. This would allow them to give preferential treatment to those who pay for say, an internet TV service, over those wanting to watch a video from a regular website.

BT is the latest to hint at giving just such a preferential treatment for its BT Vision service. The BBC’s Rory Cellan-Jones quoted Jon Hurry, the commercial director at BT Retail as saying:

“[A]t the moment with our TV service, BT Vision, we deliver entertainment content, video, at peak time to consumers via our network and we prioritise the traffic in order to be able to do this.”

While Rory went on to explain that in a call to BT’s press office, BT claimed that Mr Hurry may have not quite explained their position accurately, the fact remains that BT have in place a service which one way or the other, allows one set of users a different experience to others.

Web icon Google, who is usually a massive advocate of the net neutrality principals, while working on a proposal on net neutrality to the US Congress with Verizon, also hinted at some level of preferential service. They recommended that users have the option of a better service as long as it doesn’t detract from regular user experiences, as well as suggesting that no rules on net neutrality should be placed on mobile services as this is such a rapidly growing sector. While Google is still supporting net neutrality, it is saying that there should be some leeway.

So what would this mean for online business?

It means that, on one hand your business may be able to provide your customers an exclusively improved service, paying for faster access to your web features and content like video; while on the other hand it might mean that you find access to your businesses website is throttled back to allow greater bandwidth for others who can pay for the privilege. Businesses online often depend on high speed connection to their payment service provider and slow internet could hamper this for them. Having a hierarchical structure applied to the internet may undermine its free and open principles, leaving those without the means to compete, left languishing pitching at a lower level.

On what side of the fence do you stand?

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